Your report in your dashboard
The report, images, and footage are uploaded to your Zelenberg dashboard once the work is completed.
Container Loading Report
See how your goods are loaded.
Know what goes into each container and how it is handled, from the start of loading until the doors are sealed. Your dashboard brings together the loading report, images, and footage, including quantities, observed conditions, and container and seal numbers.
Why a container loading report
Know how your shipment leaves the factory
Our team records the condition inside the container before loading, including any visible damage. This gives you a record of its condition if a damage claim arises at the destination. You also see how your goods are handled, arranged, and secured inside the container. Photographs, video, and the numbers that have to match your shipping documents.
What the loading report contains
From the empty container to the sealed doors.
Container Loading Report
Contents of the report
Before loading
- The condition inside the empty container, including any visible damage
- The condition of the goods and their packaging
- The date and the place of loading
And more. This is a preview of what the report covers.
The report describes what we saw at the doors on the date of loading. It is not a quality check, a test result, or a customs document.
The empty container, on record
Our team records the condition inside the empty container, including any visible damage, before the first goods go in.
Need container loading supervision in China? Send us the date.
Request a loading reportHow to arrange your loading report
Four steps, with payment at least 48 hours before loading.
Send the loading details
Provide the factory address, order details, and loading date. Include any instructions you want our team to follow.
Confirm and pay
We confirm availability with the factory and send one invoice showing our service fee and any additional costs. Payment must reach us at least 48 hours before loading is scheduled to begin.
Our team attends loading
We stay from the empty container through to sealing, recording the details covered by your request.
View your report
Once the work is completed, your report and supporting files are uploaded to your dashboard.
Loading scheduled? Book your report
Send us the loading date and location so we can confirm our team’s availability.
Request a loading reportQuestions about loading reports
Twelve questions, in three groups. If your question is not here, ask us.
About the service
Why does the seal number matter?
It appears on your bill of lading and your packing list. If the number on the documents is not the number on the container, customs in your country can hold the goods. The number goes in the report.
Does the report include the condition inside the container?
Yes. We record the empty container before loading, including any visible damage.
Do you decide how the goods should be loaded?
The loading arrangements remain between you and the manufacturer. Our team reports what happens and follows any specific instructions agreed when booking.
Can I request additional details?
Yes. If there is anything specific you would like us to cover, write it in the request form.
Do you arrange container booking?
Container booking is not part of this service. It is available through AgroAgent when we handle the full procurement process.
Costs and timing
What does the service cost?
USD 299 is our service fee per request. Any additional costs are shown in the same invoice and paid together.
When do I pay?
Payment must reach us at least 48 hours before the scheduled loading time.
When will I receive my report?
Your report and supporting files are uploaded to your dashboard once the work is completed.
Can I request this service for any factory?
Our container loading supervision in China is available only for factories listed on the Zelenberg marketplace.
After loading
Who can access my report?
Your report and files are available privately in your account dashboard.
Can I request this service for future shipments?
Yes. Submit a new request for each loading operation you want covered.
Does the report guarantee that the goods will arrive undamaged?
No. It records what our team observes during loading. It does not guarantee the condition of the goods on arrival.
Services for your order
- VisitWe visit the factory for your order and send a dated report on your questions.
- SamplingWe collect a sample from current production and send it to the address you choose.
- TestingYou choose a laboratory from our list. We send the sample and share the result.
- ProductionWe follow your order in production and send photos, video, and a progress update.
- Pre-ShipmentWhen your goods are ready to ship, we send a dated, factual report on them.
- LoadingWe watch the container being loaded and record quantities, photos, and container and seal numbers.
Request a container loading report
Tell us where and when loading will take place.